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Showing posts from September, 2021

Unable to fetch registration info from ouc service.Aadhaar OTA error solution video

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  Unable to fetch registration info from ouc service or ouc service communication error while fetching station details. Eca & Ecmp were having login issues and throwing the above mentioned errors.This happens because Aadhaar OTA client fails to update due to some reasons and gives ouc related error message when we try to open the enrolment client application/Eca.     Steps to fix the issue. 1.Open the services tab and stop Aadhaar OTA update client service. 2.Rename ouc & ouc-updated into ouc_old and ouc-updated_old respectively.(ouc and ouc-updated           Present in bin folder of Aadhaar Enrolment Client) 3.Copy ouc-updated.exe file from bin folder of Aadhaar*.zip.>bin> and paste it in the bin of Aadhaar       Enrolment client and rename it as ouc. 4. Restart the Aadhaar OTA update client services                               ...

Aadhaar client offline mode and new resident enrolment tab changed to active.solution video

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 Aadhar software-offline mode and new resident enrollment tab not active.only online mode is active. Aadhaar client any version sometimes the tab to  work offline mode and new resident enrollment does not work.you will see only online mode active.This occurs due to change in the onboarding status of the operator.go to Eca and chk the onboarding.it will be partially enrolled or removed.solution is to onboard the operator again and you will be able to login without any issues. remotely accessed and resolved the problem.Gps taken and synced the system. Operator is now able to login and work without any difficulty.See the solution video. Want us to solve your issue email us https://ecmpsolutions.com/