Unable to fetch registration info from ouc service.Aadhaar OTA error solution video

 

Unable to fetch registration info from ouc service or ouc service communication error while fetching station details.


Eca & Ecmp were having login issues and throwing the above mentioned errors.This happens because Aadhaar OTA client fails to update due to some reasons and gives ouc related error message when we try to open the enrolment client application/Eca.


    Steps to fix the issue.
1.Open the services tab and stop Aadhaar OTA update client service.

2.Rename ouc & ouc-updated into ouc_old and ouc-updated_old respectively.(ouc and ouc-updated           Present in bin folder of Aadhaar Enrolment Client)

3.Copy ouc-updated.exe file from bin folder of Aadhaar*.zip.>bin> and paste it in the bin of Aadhaar       Enrolment client and rename it as ouc.

4. Restart the Aadhaar OTA update client services

                                                                 Solution video



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